Assessment

Smooth execution depends on understanding both the human resource considerations of local deployment in the Philippines and the expectations of your clients in North America and elsewhere. Knowing how to select the right person for the right job is key to making your center succeed for clients and staff alike.

TDS simplifies and streamlines that process in three different, yet complementary ways:

• Staffing services that provide initial screening with a team of seasoned call center and BPO professionals. Our in-house recruiting team combines industry experience with documented process to take the guesswork out of hiring.
• Versant is a spoken English proficiency test developed by US-based Pearson and made available to the Philippines by TeleDevelopment Services. It is an ideal solution when speaking and comprehending English is critical to operational success — for call centers or BPO teams.
• TDS is also the exclusive distributor of neuroLanguage, an integrated unique suite of English communication technologies that can quickly help you improve the English fluency of your job candidates and existing employees. This eLearning tool includes an assessment component that allows you to benchmark and monitor the progress your prospects and employees are make in English fluency and comprehension.

Call +63.2.631.8230 to learn more today!