Category: Uncategorized

Channels, Metrics for Contact Centers in 2019

Contact centers, making meaningful connections in 2019, will use new technologies, engage in new channels, and assess performance against new metrics.   New Tech, Channels, Metrics for Contact Centers in […]

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Filipino Tech Experts to Train as US Medical Coders, Billers

Successful trainees will obtain certification from the American Academy of Professional Coders (AAPC), the largest medical coding certifying organization.   Filipino ICT Experts to Train as US Medical Coders, Billers […]

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Brand New Day: ICD-11 On Its Way

TDS Healthcare Team: (from right to left) Eric M. Dacanay, MD, DPCOM, CPC; Grace Anne Timpog, RN, CPC-I, CPC; Sandy Buñales, RN; Elju Ramos-Riguera, RN, CPC; and Vincent Legaria, CPB, […]

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