Blog


TeleDevelopment Services is your indispensable resource for providing news, views, analysis and thought-leadership for the global BPO community.

TDS Braces for its 15th Yr in PH

#TDS15 TDSat15. To see the full TDS 10th-year 2014 milestone video, click here.

 

TeleDevelopment Services, Inc. Gears
Up for its 15th Year in the Philippines

 

MANILA, 10 January 2019

TeleDevelopment Services, Inc. (TDS) is gearing up for its 15th anniversary in the Philippines early next year.

Since mid-2000s, TeleDevelopment has been at the forefront of the Philippine contact center and business process management (BPM) industry.

Based in Ohio, USA and with operations in Latin America, it started in the Philippines at the onset of 2004. Back then, the Philippines was yet waking up to the boom of the outsourcing industry.

For 2019, companies can look forward to more new solutions, such as service offerings even for non-BPM companies. Moreover, various consultants and subject matter experts of various specializations will benefit from a new training platform.

From Training to Full Services

When it began, TeleDevelopment operated as a training company before it bloomed into a full BPM support services provider.

The company provided high-quality, real-world solutions, deriving its exposure to worldwide best practices with a sense of ingenuity.

As it began providing full-on support services, TeleDevelopment offered agent staffing, client calibration, and accounts management, among others.

Notably, it provided a thorough screening and selection process for the BPM industry, primarily through its Versant language assessment solutions. Moreover, its management recruitment services and English skills assessment tools helped companies grow and move forward with the right talents.

This, in turn, helped client companies make better competitive choices and adapt to the evolving demands of the industry.

Additionally, it provided training programs and public courses, as well as other programs on human resources administrative and startup support. Companies then benefitted in the support of creating their HR policies manual, outsourced payroll processing and record keeping services.

And with TeleDevelopment sister company BPO Career Hub (later renamed WeRK.ph) for digital recruitment, companies additionally get a stronger return on investment for quality talents, taking their business to newer heights.

#TDS15 TDSat15: End-to-End Support Solutions

As it approaches its 15th year, TDS as an end-to-end solutions provider is now serving non-BPM companies.

For market entry and growth, TDS supports both new business startups and continued client growth. It offers market entry and site selection, HR administration, vendor management, payroll, and accounting solutions, among others.

Specifically, it provides cost-effective automated payroll solutions, equipped with an efficient mobile app for better user experience.

Moreover, it offers both public and corporate learning-and-development courses as well as healthcare training and consultancy. With this, companies can avail of the most innovative leadership and learning programs for organizational development.

As a US-certified medical coding and billing training services provider, TDS is at the forefront of providing healthcare information management solutions.

Talent Assessment and Digital Recruitment

With its Versant products, TDS delivers fully accurate, reliable and fully automated language assessment tests. Because of this, client companies can readily assess the speaking, listening, writing and reading skills of their job candidates.

Finally, companies can transform their recruitment needs with forward-thinking and cutting-edge digital recruitment marketing strategies. TDS specifically designs effective digital and social media recruitment solutions.

For companies who want to hire better-performing talents, TDS can help them find the right fit for their specialized and executive roles.

As an authorized LinkedIn talent solutions partner, TDS also offers employer and corporate branding, targeted recruiting solutions, and more.

#TDS15/TDSat15

About TeleDevelopment Services

TeleDevelopment has established key partnerships with other companies and organizations to serve and stimulate growth in the IT-BPM industry. It has spent decades providing outsourcing solutions, consulting services, training and development programs, executive search and recruitment, and managed services for crucial departments of BPM operations. For more info, please email TeleDevelopment at marketing@teledevelopment.com or dial (02)631-8230/(+632)631-8230 loc. 120/126/129, or US number (1-888) 788-4441.

Talk to us today and find out how we can drive your business to new heights.