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TDS is a global Call Center and BPO Support Solutions Company that provides consulting, training, Executive Search, language assessment, call center launches, call center audits and improvement and Vendor Management Support. TDS specializes in helping companies maximize opportunities in the BPO and Call Center Industry. We have offices in the U.S., Philippines and the Dominican Republic.

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TDS is a founding member and for over 20 years has been recognized time and time again through the industry and our clients as an innovative leader in the Call Center/BPO Industry. TDS's deep experience of successfully supporting over 500+ captive, BPO Providers and outsourced call center providers will bring you unparallel experience.

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TDS provides scalable and tested solutions that give you a competitive edge in every stage of your call center and organizational life cycle.

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We lead the way to the BPO industry's latest trends.

Executive Search

TDS' sole focus is exclusive recruitment for the Call Center/BPO Industry. We have over 20,000 active resumes in our database, and we are the valued strategic partner of numerous large and small call centers and Fortune 500 corporations.

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Nearshore Outsourcing

TDS has partnered with the leading near shore Call Center/BPO outsourcing company in the Industry, United Nearshore Operations (UNO). Outsource your call center/BPO work with the highest quality, Level 1 PCI DSS Compliant call center, stay close to home and reduce your call center/BPO costs by 30-50%.

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Automated Language Assessment

Communication skills are critical in our Industry. Quickly and accurately identify the right agents and candidates who speak and employ the proper English language, both written and verbal communication skills for your call center and corporation. We offer the number one, corporate-wide, automated language assessment tool in the call center/BPO industry.

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Industry News

UNO Call Center Week Honorable Mention

TeleDevelopment Partner Receives Recognition at 2014 Call Center Week Excellence Awards ...
UNO Marketing Manager Lisbeth De La Cruz Perdomo and CEO Stuart Cranston receive the certificate at the Call Center Week Excellence Awards. Manila, Philippines – BPO support provider Tele
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TeleDevelopment Services, Inc. Sponsors Call Center Week Convention ...
BPO Support Company Joins Annual Conference on the Evolving Call Center Landscape TeleDevelopment Services, Inc. (TDS), an international BPO and call center support services company, toda
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Current Trends

ITBPO Contract Renewal Opportunities in Asia 2014 2015 2016

Offshore Outsourcing: All Eyes on the Asian Market ...
Organizations that choose to outsource their information technology and business processes know how tough a task outsourcing really is. Outsourcing requires a lot of legwork and a lot of pre
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Everest Group - 2014 Global Preview

Study Shows Leading Contact Center Outsourcing Providers for 2014 ...
Top Contact Center Outsourcing (CCO) service providers have recently been assessed, identified and categorized into three groups in Everest Group’s study called Contact Center Outsourcing (C
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