Services
Consulting
TDS consulting places at your disposal a combination of experienced staff and proven process to deliver insightful analysis and actionable solutions. At TDS, we improve your business with answers to questions that impact your operational effectiveness.
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Training
TeleDevelopment offers a complete line of training solutions for Agents and Supervisors of inbound and outbound centers, in both telesales and customer service skills. Our results-oriented approach promotes knowledge retention and transfer through post-training assessment and performance enhancing techniques.
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Management Recruiting
TeleDevelopment specializes in the BPO and customer contact center industries. Client searches are supported by dedicated Placement Consultants and research staff assigned to your company. Our team offers a strong blend of both human resource and contact center management experience.
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Call Center BPO Solutions
Do you need extra capacity for seasonal spikes in your business or for a special promotion? Are you trying to reduce your operating expenses by outsourcing to an offshore call center? Do you need to align yourself with another call center for continuity planning reasons? Regardless of your reason for outsourcing, TeleDevelopment can help you find that perfect partner for you in two ways .
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